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酒店常用英语单词100个(Essential Vocabulary for Hotels)

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Essential Vocabulary for Hotels

1. Reservations and Check-In

Booking: making a reservation in advance for a room

Confirmation Number: a unique number given to a guest when a reservation is confirmed

Check-In: the process of arriving at the hotel and registering as a guest

Check-Out: the process of leaving the hotel and settling any outstanding account balance

Room Key: a key given to a guest to access their room

2. Hotel Rooms and Amenities

Single Room: a room with one bed suitable for one guest

Double Room: a room with two beds suitable for two guests

Suite: a room with separate sleeping and living areas

Mini-Bar: a small fridge in the room stocked with snacks and drinks

Air Conditioning: a system in the room for regulating the temperature

Wi-Fi: a wireless internet connection throughout the hotel

3. Guest Services and Communication

Housekeeping: the department responsible for cleaning and maintaining guest rooms

Room Service: providing food and beverages to guests in their rooms

Concierge: a staff member who assists guests with information, recommendations, and reservations

Front Desk: the area where guests check-in and check-out, and receive assistance during their stay

Telephone: a communication device in the room for making and receiving calls

Remember to use polite expressions when interacting with guests, such as \"thank you\" and \"please\". Knowing these essential vocabulary words will help you to communicate more effectively with guests and improve their overall experience at your hotel.