酒店常用英语单词100个(Essential Vocabulary for Hotels)
Essential Vocabulary for Hotels
1. Reservations and Check-In
Booking: making a reservation in advance for a room
Confirmation Number: a unique number given to a guest when a reservation is confirmed
Check-In: the process of arriving at the hotel and registering as a guest
Check-Out: the process of leaving the hotel and settling any outstanding account balance
Room Key: a key given to a guest to access their room
2. Hotel Rooms and Amenities
Single Room: a room with one bed suitable for one guest
Double Room: a room with two beds suitable for two guests
Suite: a room with separate sleeping and living areas
Mini-Bar: a small fridge in the room stocked with snacks and drinks
Air Conditioning: a system in the room for regulating the temperature
Wi-Fi: a wireless internet connection throughout the hotel
3. Guest Services and Communication
Housekeeping: the department responsible for cleaning and maintaining guest rooms
Room Service: providing food and beverages to guests in their rooms
Concierge: a staff member who assists guests with information, recommendations, and reservations
Front Desk: the area where guests check-in and check-out, and receive assistance during their stay
Telephone: a communication device in the room for making and receiving calls
Remember to use polite expressions when interacting with guests, such as \"thank you\" and \"please\". Knowing these essential vocabulary words will help you to communicate more effectively with guests and improve their overall experience at your hotel.